Friday, January 6. 2012How should Politicians use Twitter?
I have been somewhat fascinated by the whole Diane Abbott affaire over the last 24 hours or so. A brief history - Diane is a black, female UK MP whose roots are in the Old Left Labour party of the 1980's, and she was having a debate over Twitter with Grauniad journo Bim Adewunmi, who has summed it up as follows:
In the course of tweeting the events around the trial, conviction and sentencing of Gary Dobson and David Norris for the murder of Stephen Lawrence, I wrote: "I do wish everyone would stop saying 'the black community' though." I expanded in a followup: "Clarifying my 'black community' tweet: I hate the generally lazy thinking behind the use of the term. Same for 'black community leaders'. This led to a reply from my local MP Diane Abbott, in which she said: "I understand the cultural point you are making. But you are playing into a "divide and rule" agenda." I had a look at what she actually said on Twitter (given that it was clear that opinions on what she said were polarising along various party lines) and it was: @bimadew I understand the cultural point you are making. But you are playing into a "divide and rule" agenda. The racist accusation was when she used the term "white people", or rather when it was taken (expurgated of the #tacticasoldascolonialism) out of context by her opponents. As you can see from the overall context, the discussion is more nuanced, and its fairly clear what she is getting at. But it has caused a massive hue and cry, and sadly for Diane, as she has pulled exactly this sort of trick before herself, so her opponents have been queueing up to take revenge shots at her. IMO the best summary as to the "why" is the New Statesman: Let's call this what it is. It's pretending. It's not genuinely being offended. It's artifice, completely made up in order to get a bit of publicity for people's vexatiously contrarian columns and to get their godawful faces on television. If you're genuinely wounded by Diane Abbott's comments, I pity you. You're beyond saving. It's a wonder we white people manage to stay in control of everything in the world ever if we're so bloody sensitive -- we should be sitting in a cupboard crying all day about what the nasty lady said about us. But it's not genuine hurt; it's the sensing of a mistake by a political rival, and the careful depiction of a representation of what these woeful human beings think being offended actually is, in order to capitalise on that. That one's political opponents should be so cynical as to pull one down and then kick while one is down is so upsetting....in calmer momenets Diane may reflect on this being a karma moment Labour Party boss Ed Milliband made her apologise, but then stepped on a landmine himself when he tweeted "Sad to hear that Bob Holness has died. A generation will remember him fondly from Blackbusters." The message was hastily deleted, and re-written to correctly refer to the 1980s trivia quiz as "Blockbusters", but there is now a #blackbusters hashtagfussfest deriding poor Mr Milliband. To me, the lessons here are 4-fold:
There is no doubt that Twitter is a great tool for a politician to reach their audience, but the lesson here is that it has asymmetric risks (ie a small slip can cause a huge fall) when dealing with anything nuanced or sensitive, and Twitter - in my opinion - is better used as a means to point to something more nuanced elsewhere' like on a blog post, Facebook page or similar. I am reminded of Nicholas Taleb's term Black Swan - the disproportionate role of high-impact, hard-to-predict, and rare events that are beyond the realm of normal expectations in history, science, finance and technology - in this case. The downside of one unfortunate slip like this undoes a lot of good work. And when a Black swan falls, the vultures will always circle..... Tuesday, December 6. 2011Is the dedicated Mobile website yesterday's news?
Consider the following 3 facts:
Spot the contradiction. It seems odd to me that just as these sites are becoming less necessary, they are increasing. Clearly the time lag of consultants suggesting companies adopt mobile assets is greater than the development paths of mobile hardware Thursday, December 1. 2011Should women use the 22 year old male entrepreneur model?
How to make startups attractive to women according to Penelope Trunkwriting in VentureBeat. The argument is that startups are not for women,and women don't need start ups:
The problem is that the funding world is set up to reward behaviors of 22-year-old guys. Living on very little salary, working very long hours, making your whole life your company, traveling at the drop of a hat — these are things people do when they do not have families. It’s a life that guys who are not even in a startup choose because it’s fun for guys. Women don’t choose that kind of life. To make it more attractive they suggest 3 points. 1. Pay more money at the beginning. Women want a good house, good clothes and a cushion for emergencies. This is not sexist, this is basic research, and yes there are exceptions, but we have to talk in generalizations if we are going to talk about women as a group. Women shop more than men; women get more pleasure from buying stuff than men do. Whatever. Who cares? Women earn more than men do, so it’s a moot point. Except in the VC world, where the entrepreneur has to “bootstrap.” Women don’t like that. So VCs would have to give up on the bootstrapping mentality if they want women to do startups. Women must find their own way: And in the meantime, let’s stop pretending that the stuff of startups is the stuff that most women want for their lives. Women should use a more current blueprint for their lives—one that takes into account what is important to women rather than what is important to men. Questions in my mind:
Answers on a postcard. Red Light Restricts
The algorithms of predicting red light runners- the telltale signs are not what you think - MIT:
Another interesting application of the Internet Of Moving Things, but how wellmight is compare to good old enforcement?
Maye its just me, but I wish it was connected to an anti-car missile, so the bad guys buys it every time.... The Reverse Whuffie Effect
Remember Whuffie? It was gong to allow you to tell the cowboys from the genuine service providersand extract favours for being a good customer. Downside is when the service providers turn it back on the customers - CNet
Dentist Stacy Makhnevich requires patients to sign a form handing her copyright to any online reviews. Should the reviews not glow in the dark, she allegedly has them removed for breach of copyright. This seems entrepreneurially nifty, if legally shifty.. Social Biz fundis say your brand is what your customers think of you - seems like also you may be what Brands think of you... Your purchases as eBay Ratings are the New CRM. In spades. We told ya. Friday, November 11. 201111:11:11:11 - Lest We Forget to Remember![]() The 1930's Jarrow march. Early stages of WW2 Today is a day that comes round once a century - 11/11/11 (And the US and UK calendars actually are in line too). It is also the day when the the Great War ended, and we choose to remember the dead on the 11th hour of the 11th day of the 11th month, which was when the guns stopped shooting and it was all quiet on the Western Front. For a while. George Santayana noted that "Those who cannot remember the past are condemned to repeat it". As well as remembering those who fell, its also worth also rembering why another war started on the Western Front, especially in 2011. After World War One there was a time of conspicuous consumption, and then a Great Depression. During the Great Depression, the Ordinary Man was essentially mugged financially by the bankers and capitalists of that era while the state stood by or colluded. The net effect was to push the desperate Ordinary Man to vote for autocratic, populist regimes in many countries, even in the USA the New Deal was a major swing towards the Powerful State. It is now in danger of happening again. After WW2 a new social compact was formed in the West, with State tax and spending forcing a trickle down from rich to poor to reduce wealth disparity. That compact has largely disappeared, the wealth gap has been in reverse for about 20 years (back to pre WW1 / WW2 levels worryingly), and the rump is now being increasingly rapidly rescinded. Despite being bailed out by taxpayers in 2008, the banks have not changed their behaviour at all - if anything it has got worse as they now know they won't be asked to pick up any mess they create. At least in the 1930's the US Government had the fortitude to bring in the Glas Steagal Act to separate "normal" banking from casino banking. In 2011 no government has had the balls. So 2008 will likely happen again, soon. Unelected governments are now in power in Greece and Italy, Europe is now essentially being run by a cadre of unelected Technocrats, democratic process is being flouted left right and centre. In the UK the tax burden on the Ordinary Man is being ramped up, as subsidies are cut, in parallel with reducing tax burdens on the rich and corporate sectors.The tent cities in St Paul's and elsewhere are little different to the early protests of the 1930's, and mark the phase when most citizens still trusted their governments to act in their interests. The next steps, when people stopped trusting their Governments, are far worse - in the 1930's that directly led to the guns opening up on the Western Front again. We have been here before, the tragedy is if we don't remember it now, we will repeat it. One of the big differences between now and then is modern comms technology that returns power to people - as the Arab Spring has shown, electronic comms can greatly empower the weak people vs the strong vested interests. Little surprise therefore that the strong are now arguing hard to restrict access to technology in tough times (eg shut down the Internet when there are riots). Hitler silenced his opposition by burning the Reichstag and blaming it on the Communists. Our role, in the Tech community, is to be very wary of useful public and democratic assets and rights being removed, and the removal being blamed on phantom "enemies of the state" or "economic necessities" - muslim fundamentalists, evil rioters, big bailout bazookas etc etc. And to speak out for these digital freedoms, because pressure to give them up is only going to intensify, and will come from all sorts of seemingly innocent and worthy angles. So, while we remember the dead this year, it's not just 1918 and 1945 we must not forget, Its 1930 - 39 we also must remember now. Thursday, November 10. 2011Tech Blogging in Europe
Interesting article by Mike Butcher at TechCrunch EU on Tech blogging in Europe - the times, he says, are a-changing:
I do hope the economics change - we are that classic "Consultancy-with-a-blog" model Mike mentions above, in 2006 we felt that you had to put your mouth where your money was (or in blogging's case, wasn't...) and actually use the technology we were consulting on. We have certainly learned a lot from blogging and the blog has led to some interesting assignments and opportunities indirectly, and forged some good friendships, but it has certainly not been a profitable endeavour - we see it very much as a marketing cost. In fact, we took a bit of a hiatus this summer because we were so darn busy with client work! It's interesting that the US blogs now have a "European Foreign Correspondent" too, so lets see, maybe Mike is right. Our own observation is that there are only 3 scenes in Europe that are really worth keeping an eye on - London, Berlin and the European emigres to Silicon Valley (with maybe Paris deserving the occasional glance as a 4th) as pretty much anything happening in Europe will wash up in one of these nets. Most of the running is still very US centric. Mike also wants to see more attitude...well, Broadstuff has always been a tad, well, satirical - Bubblewatch has been this year's running joke - In fact more than one person has told us we could never get Ads owing to that Broadsnark. We are quite proud of that actually So clearly we may even be on the right track. Saturday, October 29. 2011Siri TV
Suddenly it clicks. What Steve Jobs had in mind for improving TV (as reported by the New York Times) and why he felt he could do something special with it. And as so often before, he was ahead of the curve.
There was a psychologist I once read about who studied behavioral patterns and was researching the tendency for human thinking to get stuck “on rails” and fail to innovate. Unfortunately I can't remember the name of the psychologist, but I do remember clearly a story he told about a female interviewee. The psychologist was studying a woman while she was preparing a roast to be cooked in the oven. He observed her cut off a corner of the meat with kitchen scissors before placing it in the baking dish. 'Why did she do that?' he wondered, and quizzed her about it. But the woman didn’t know why. After thinking about it a bit she said it was just how she had been taught to do it by her mother. The psychologist then went and interviewed the mother and asked about how she prepared the same meat dish. The mother talked through it and when asked why she had taught the daughter to cut the corner off the meat, she replied “I remember doing that. I often had to do that to get it to fit in the small baking dish I used to use.” This story gives the perfect example of how we are creatures of habit. Once we learn a way of doing things, we tend to stick with it, often without questioning why. Steve Jobs was famous for his ability to buck these kinds of psychological blinkers. So when the fruit eating perfectionist, said to his biographer, Walter Isaacson, of TV "I've cracked it.” The rest of the TV industry would do well to sit-up and take note. I have been skeptical Apple would release an Apple TV set (e.g. not just the little black box) but now I’m not. Primarily I was skeptical because Apple’s modus operandi is to deliver technology which meets and excels over the needs of the majority through judicious simplification. Whilst it has been clear to me for some time, TV’s have some dreadful “thinking on rails” design features (like the fact on many, you still have to cycle linearly through AV source after AV source, when changing AV source is now one of the most common operations I want to use the RC for), still they in the main, pretty simple devices – at least in day to day use. There is a degree of unnecessary complixity and I can certainly see how they can be improved. But I couldn’t see there was that much to frustrate with current TV solutions that the improvement would be in the “must have” category. There never seemed to me to be much opportunity for Apple to get their teeth into the problem and apply the 'less is more' philosophy they have so successfully employed for technologies with more complex use cases. But now there is Siri and the answer has suddenly become, "because less can be so much more." The biggest problem faced for years by the TV industry trying to deal with convergence has been how to reconcile lean / back versus lean forward modes of use. The TV is firmly what the industry refers to as a “lean-back” device, but all attempts to make it more connected / interactive / social have suffered because they entail less comfortable lean-forward mode of use. Things have improved greatly over the years, but still lean-back TV viewing sits uncomfortably with lean-forward style interaction. The connected TV has never quite managed to shake off a debilitating reputation for schizophrenia. But that is about to change because now there is Siri. For those who have been hiding under a rock and don’t know what Siri is, it is a technology allowing natural language to control of a device and can also perform tasks. It is proving to be far more capable of understanding advanced grammar and natural ways of speaking than any other voice control solution. Once more, just as the world is asking if they can possibly do it again, Apple are about to mainline a new category of device. The connected voice controlled information / entertainment system and it won’t have even one ounce of schizophrenia. Siri allows the user to talk naturally and ask for things using language as we already know it and use it. Start to think about how voice control can be used with a TV and survey the impressive results Siri is already starting to bring iPhone 4S users and it soon becomes clear just how big this can be. On the following matrix, I compare the kind of use-cases keyboard, button and touch interfaces are good for. Clearly this will be something of a subjective exercise, but I have tried to ensure I have been even handed in evaluating the relative strengths of each interface type for each kind of activity. The last column is something of an odd one out. In the last column, I estimate whether the Use-Case is a significant one in the context of the connected TV. ![]() Look at the results. At first it looks like a fairly random spread. 1 = not well suited. 2 = middling. 3 = well suited. So clearly typing on a spreadsheet is less suited to voice control, a Remote Control or a touch device than it is to a keyboard and mouse. It is also not particularly well suited to a TV. Requesting the latest episode of a Podcast can be accomplished much quicker with a voice interface. “Siri, play me the latest episode of the Archers”, is likely to be far quicker than retrieving the latest episode by navigating a graphical interface with a remote control or mouse. Here is the thing that really stands out for me with this table. For every use case I’ve thought of that is of higher relevance to the connected TV, voice control provides an as good or superior method of control than the others listed. The one exception here is gaming. But gaming apart, if Apple are implanting Siri technology in an upcoming TV as the New York Times suggests, it seems Jobs will indeed have cracked it. Friday, October 7. 2011Steve Jobs RIP
I remember seeing the first Apple microcomputer, and realising the guys who built it were a step ahead of anyone else. What is amazing is how Apple has kept that step ahead for 40 years, and that is no accident. Many people claim to "change the world", Steve Jobs was one of the select band who did - and in a positive way.
What is astounding is that he has been making technology easy to use for all those 40 years, and many of his competitors still don't "get" it! (Update ...this does not mean Mr Jobs - like any genius - did not have flaws, or was not difficult to work with, of course) Thursday, September 29. 2011Fire burns iPad
Before the Kindle Fire was launched I was thinking it would be less a rival for the iPad and more a rival for other Android tablets. Now I think it is a really effective rival for the iPad. Amazon have out Apple'd Apple through effective implementation of the "less is more" philosophy and Apple finally have serious competition in the tablet space. The answer to one simple question will worry Apple more than anything else and illustrates why, to my mind at least, Amazon are about to pull off a great success;
"Which is the more techie device ?" The answer for tablets pre-Fire was never iPad. Now it is. Amazon have also, for me, illustrated why Apple are right in their complaints about Samsung copying. Here is a company who have come along, analyzed the problem and thought carefully about how they can best leverage their assets to serve the market. It will be a success precisely because they have learned key lessons from Apple and applied them intelligently. Amazon have attacked an internally consistent and coherent portion of the tablet Use Case that also happens to be the most significant Use Case for tablets as a whole; Content consumption. The result is something unique and effective, an always open portable shop for content be it games, books, music, movies or apps. They have recognised, according to the "less is more philosophy," if you look at how tablets are actually used, you better serve the majority of user time by taking "iTunes" or the online store, and expanding it to be not just the centre of the OS but the whole of the OS. They have played to their strengths and asset base made the OS the centre point for loading and consuming content. iOS by contrast fragments the buy and "consume content" use-case across a number of areas of the OS (most noticeably dividing iTunes and iPod). The Fire illustrates iOS has perhaps a little more old school PC centric thinking than even Apple realized. I'm pretty sure Steve Jobs will be highly respectful of what Amazon have unveiled and achieved - something that can't be said of his other tablet rivals.
(Page 1 of 249, totaling 2486 entries)
» next page
|
QuicksearchMore Broad StuffFor More Information about Broadsight:
Contact us Broadsight website Articles To sign up for Broadstuff on other services: Broadstuff - the Twitter edition Broadstuff - the Jaiku edition Broadstuff - the FriendFeed edition Subscribe to Broadstuff via email Books we are reading: Syndicate BroadstuffPoll of the WeekWill Augmented reality just be a flash in the pan?
Archives Alan Patrick (@freecloud) 's Twitter FeedPopular Entries
Categories
Creative Commons LicenceBlog Administration |
