Friday, February 25. 2011Google and the Amazing Algorithm Alteration
On January 2nd we wrote a post on "The Increasing Uselessness of Google Search" based on our experience on searching for commercial items over the holiday period. Matt Cutts of Google told us (and others who had noticed the same) that we'd never had its so good with Spam and later that month on TWIG a number of A Lister US Tech luminaries told us we didn't know what we were talking about. Roll forward to the 24 February, and Google announces the most brutal change to its search algorithm ever - Search Engine Land:
New Change Impacts 12% Of US Results What can we say except Told Ya So Actually, I do give Google a lot of credit for moving so far, so fast, and Matt Cutts did what he had to as a Corporate Droid - but it really is so frigging transparent, why no just 'fess up guys?. Anyway, Kudos! As for those A Listers, we know who you are....... and we're saying nowt more 'cos we know we'll mess up one day as well There are some who suggest this is PR as much as real action - which may well be true, but I think Google now really understands it let things rot a bit too far...... Sunday, February 20. 2011Techmeme, Twitter, Quora and mini link-farms.
Ryan Spoon wrote something I've been increasinglty thinking for a week or so about the New Techmeme, and it's pointing to Twitter and Quora:
Techmeme has been making an increased effort to move beyond blog posts by integrating Twitter and Quora conversations. Conceptually it is attractive, but figuring out how to cohesively merge the different conversation types is quite difficult. Techmeme will test their way into the right solution… and I give them credit for integrating Twitter beyond a side-bar widget (most attempts)… but I am not sure examples like this add value to the experience (other than getting to headlines very quickly): He goes on to show a conversation on the board that was a bit circular and unhelpful (the inevitable impact of pointing to a microblog and an aggregator if one is not carefu)l. Curiously enough, he then looks at yesterday's gerfuffle with various Uber-reaching Twitterclients, and felt they they had kinda got it right... And as it broke on Friday, there was a mixture of real-time commentary, news and updates from the companies themselves (namely Twitter / @Support and Bill Gross). ...which was interesting because just before I read his article I was putting pen to paper to observe similar frustrations to him, but I was writing about the frustration of navigating around the news item he felt was "getting it right". Having compared the two experiences I think I know why - when he was writing it was a breaking item on a sidebar (see below) Great, pithy early warnings. However, by the time I woke up in the UK, it had mutated to this: That's Techmeme the same as it's ever been, I hear you say.....amd on the surface, you are right - but now click on "expand discussion" on that big story from TechCrunch....this is about 1/4 of the expansion ( I have highlighted the twitter input in yellow, its nigh on half the input - btw I missed one, fourth from bottom): The issues I had were the following, from a user experience point of view - firstly, Twitter:
Secondly, Quora - I am not sure of the wisdom of an Aggregator linking to another Aggregator, because - in my experience anyway: (i) You sort of just get the same news review you have just read on Techmeme again (especially as many of the Quora participants have typically made a Twitter post that has already been picked up on Techmeme), and then you have to go scanning the Quora page to see something new and its just sloppy seconds of the same stuff (in this case anyway, maybe other discussions are better). But to take Ryan's point, clearly there is a need to bring the real time into Techmeme - my take on it is this:
But it is an interesting UI/UX question, and like Ryan, I think if anyone can get it right its the Techmeme team, but the fundamental value Techmeme has had to me is that it reduces, not increases the stuff I have to wade through...until now. . I shall watch with interest. Monday, February 14. 2011Google - an Akismet Almanac arms race
Normally when we predict things will happen its over months or years, not weeks - so when we predicted the inevitabiity of search spam filters early this year and also noted the things Google should to to get themselves back on track we noted that they should, as a matter of Class A Fundamentals:
Fundamentals - secure the next 3 years 3 weeks later and Lo, they announce the exact idea I highlighted above:
Kudos, though it is also more evidence that the will to act on spam has only really been there since a fairly strong user driven backlash since the New Year's superspamming of search results. First thing to cull - Demand Media, and as we noted, HuffPo had to sell, we think they saw this coming. I hope we can also share our culls with friends, sort of like an Akismet Almanac Personally I'm going to wait for Mozilla to do theirs because I don't like toolbars/apps that phone home to public corporations who are already playing fast and loose with user data. But net-net, this is a first move in a trend is going to create a major balance of power shift in the SEO spameconomy, because now: (i) Users will be able to cull sites they know are cr*p, rather than waitfor Google et al to (not) act.. Cue arms race in frequency-hopping URLS..... Now, lets see some movement on Item 2...... Sunday, February 13. 2011More evidence of the Google Slippery Search Slope
It's interesting - ever since we wrote about the "Increasing Uselessness of Google Search" after the 2010 Christmas holidays, it looks like a whole lot of Googleflaws are coming out. Today there is a report in the NYT of how JC Penney gamed them over several months in the holiday period. Essentially JC got some black-hat SEO guys to build a link-farm to boost their rankings across a whole lot of consumer product terms, and Google didn't spot it.
There are links to JC Penney.com’s dresses page on sites about diseases, cameras, cars, dogs, aluminum sheets, travel, snoring, diamond drills, bathroom tiles, hotel furniture, online games, commodities, fishing, Adobe Flash, glass shower doors, jokes and dentists — and the list goes on. Some of these sites seem all but abandoned, except for the links. The greeting at myflhomebuyer.com sounds like the saddest fortune cookie ever: “Sorry, but you are looking for something that isn’t here.” When you read the enormous list of sites with Penney links, the landscape of the Internet acquires a whole new topography. It starts to seem like a city with a few familiar, well-kept buildings, surrounded by millions of hovels kept upright for no purpose other than the ads that are painted on their walls. The thing is, these things are not new - anybody in the whole 'Net space knew about all this 5 years ago at least, those in Search knew about it for even longer. So the question you have to ask yourself is "how come it takes such a bright company like Google so long to not solve this problem?" . The Google Hypothesis is that this is all very hard, and there is a continual war with SEO guys, and the War On Spam is a long term slog, and besides their metrics tell them there is less spam and better results than ever. I think they are being somewhat disingenuous, or (more scarily) their metrics are plain wrong as they don't understand what "spam" really is. It's not that all of Google is corrupted, but our experience is that typically anything of mass market consumer value is gamed to the nines - and it's not as if one has to put any deep study in, its visible to the naked eye, as it were. It is blatantly obvious what is being gamed, and how it is being gamed, and has been for several years, and I for one cannot believe that it is not possible to develop approached to solve this for the 5% of the Googleverse that is taking 95% of this spam if one had the will (I believe they have the know-how). Non trivial, sure - but do-able, even if it requires human intelligence - especially over 5 years. So we have to look for the "why" there was not been the will - one option is that they have been so busy with all the other projects that the eye has been taken off the ball. Possible, and I suspect that's what they will tell us in about 3 months or so when more comes out the Googlewoodwork (There will be more, I am sure....). Another hypothesis is that Google, by a combination of intellectual comfort (no Search challengers till recently) and reliance on Big Algorithms, wasn't able to see/ build effective defences. But heck, competitors and decent New Search techniques have been around for the last 2 years now. But here’s another hypothesis, that also explains all the facts and complexities, the almost unchallenged arrival of mass Content Farm businesses, and win's the Patrick's Razor award - we will let the NYT run with it: Last year, Advertising Age obtained a Google document that listed some of its largest advertisers, including AT&T, eBay and yes, J. C. Penney. The company, this document said, spent $2.46 million a month on paid Google search ads — the kind you see next to organic results. The hypothesis that Google is colluding in all this as eventually a lot of the Ad money flows to them is clearly a heinous suggestion - but it does explain things rather well...... *Patrick's Razor - when it comes to money, the most cynical explanation is usually right Friday, February 4. 2011Google blinks...
Just after Christmas we wrote a post on the "Increasing Uselessness of Google search" which (if we may say so ourselves) helped kick off a furore which still continues, the latest episode this week being a debate between Google, Bing and newcomer Blekko - over to Vivek Wahwa, who emceed' it:
I had the opportunity to moderate a panel discussion this week between Google, Microsoft, and Blekko. The event, which I emceed, was called Farsight 2011: Beyond the Search Box, and was organized by BigThink and Microsoft. As I joked, it seemed odd that Google was playing the role of “evil” monopolist; Microsoft, the “good” contender, whilst Blekko was a fly on the wall. Cue media frenzy - but when Vivek says that Google has "changed the argument" away from spammy search and how Google's money is made, I think he is wrong - at least outside the Valley where maybe more bloggers are in the Googleshadow - here in the Uk it seems to be seen quite clearly. Here is the Torygraph: Google’s Search Fellow Amit Singhal complained via Twitter that Bing was copying Google’s results. That should tell you everything you need to know about the scale of this dispute: serious accusations of theft of intellectual property, even in Silicon Valley, are made in court. Here is e-Consultancy:
Puremango: When Google set up their experiment, they created special pages on their site which contained words which didn’t exist anywhere else on the web, then they installed Bing toolbar and clicked on links from those ‘synthetic’ pages. Bing toolbar sent MS that data, just like it would for any page, and their system incorporated that clickstream data into the other signals just as normal. Slashdot wasn't fooled either, as this exchange early on in the comments shows:
Conclusion - This is a Googleblink! (Update - Kara Swisher reckons it's got Larry Page written all over it - a blink indeed) Sunday, January 23. 2011What should Google Do?
Lots of stuff on the webz about what Google (i.e. Larry Page) should do to get Google's mojo back - much of it mutually contradictory of course, or requiring too many things at once. From a strategic perspective however, the oldies are still goodies - Fundamentals, Focus and Future, via the simple action of following the money:
Fundamentals - secure the next 3 years 1. Get the core search back to the quality it was a few years ago - this is the golden goose, the bread and butter, etc etc - if this drops away then everything else is moot. Sorry, Matt Cutts, if you believe your algorithms tell you it is better than ever before, then your algorithms are wrong. If I were looking to make Google search social, a good start would be letting people sharing spam-site killing data for filters. Crap search = fewer users, fewer users = fewer Ads seen, fewer Ads = less revenues, less revenues = misery. Those are the big things, the "A" class "Must Do's". Then there are the "B" Class things - are we going to throw more resource at them or cut our losses. The main ones are: Focus - stop doing all the things you do, especially look at rationalising, and - er - firing:
Future - where are the next things?
Simples Friday, January 21. 2011Not so In-Demand Media
Given Google's recent announcement that they are cleaning up the spam sites (see our article below) probably means that the "cr*p content" sites like Demand Media's ones will probably also not get top billing either, which willl significantly impact their IPO - and future profitability. Search Engine Land:
This announcement comes just as Demand Media gets set for an IPO. Demand owns eHow, LiveStrong.com, and several other properties that often get labeled as “content farms,” and is reportedly going to go public next week. AOL, with Seed.com and Yahoo, with its Associated Content purchase last year, are also in the content farm business. Those two, in fact, will be speaking on a panel called "Content Farms" Or The Smartest SEOs In the World? at our SMX West conference in March. By cr*p I mean unhelpful given its prominence - eHow's advice is muchly of the level of the Feynman Problem Solving system 1. Write down the problem. Still, live by the SEO, die by the SEO. It would have happened eventually. But timing, as they say, is everything..... Update - fascinating post by eHow's original owner Josh Hannah on why Google may rate it so highly: Google seems to weight domain-level credibility very heavily, and to not be very good at understanding if individual pieces of content are any good. And historical credibility, once earned, seems to decay very slowly. Tut - wash yore mouth out on that last one, you're wrong sez Google and its Fanbois On the (rapidly) decreased uselessness of Google Search
You may recall we wrote a story just after the Christmas holidays about the "Increasing Uselessness of Google Search" - well, it got so far as being mentioned on TWIG (where Jeff Jarvis roundly dissed us for not knowing what we were talking about*, despite a lot of agreement by ordinary users that they too had experienced a similar thing). Well, today, Google admitted - in their own roundabout "there was no problem, and here are some changes to fix the non-problem" way, that there was a problem:
First, the "there is no problem" bit - Matt Cutts:
Tut - silly users - the algorithm says there is No Problem, so....anyway, then comes the "so now we are fixing the problem that doesn't exist" bit: As we’ve increased both our size and freshness in recent months, we’ve naturally indexed a lot of good content and some spam as well. To respond to that challenge, we recently launched a redesigned document-level classifier that makes it harder for spammy on-page content to rank highly. The new classifier is better at detecting spam on individual web pages, e.g., repeated spammy words—the sort of phrases you tend to see in junky, automated, self-promoting blog comments. We’ve also radically improved our ability to detect hacked sites, which were a major source of spam in 2010. And we’re evaluating multiple changes that should help drive spam levels even lower, including one change that primarily affects sites that copy others’ content and sites with low levels of original content. We’ll continue to explore ways to reduce spam, including new ways for users to give more explicit feedback about spammy and low-quality sites. While I hear all this, and am heartened by it, I do believe there is a little bit of trying to tell us that we didn't see what we saw. To reiterate what we observed empirically, in late 2010 and early 2011, if you clicked on something monetisable (like buying a consumer product) you found that most of Page One would lead to sites that basically served more links and Ads, and others that basically copied Wikipedia text and links and Ads, and I wrote the article because my family (and some friends) also remarked on it, and judging by the response a lot of other people noticed it as well. (searching for say "Byzantine Iconoclasts" does not contain spam, but then there is b*gger all money in that, these days anyway). So, I am delighted that these steps are being taken, but I suspect that Google's attention has been refocussed in early 2011 by what was, essentially, a massive user outcry. I have just searched again for the things I was looking for in November/December, and there is a marked improvement today - seeing the camera brand name's website up first again is soooo 2006 :-0 . So while I am heartened, I am pretty certain these algorithms have mainly come in very late 2010/early 2011, and may I hypothesize that it was mainly due to the user outcry - and I would also hypothesize that this is why I am reading Matt Cutt's post on 21 January 2011, not say 07 January 2011 Also, perish the thought that we may wonder if they may have been making money in this (potentially) symbiotic relationship: To be crystal clear: Well, whatever the reason, I am delighted at the changes made so far, and I look forward to proof positive that they are not making money from the spamsites. A rapid deterioration again in a few months would be a "thing that made me go "Ummm". *In fairness, he then went on a rant about Buzz, which I enjoyed Techmeme, Twitter and Real Time Search
Techmeme is now trawling Twitter as well as blogs and the online news world to get an indication of what is being talked about - Wired:
On Thursday, Techmeme chief Gabe Rivera announced that the site would now be aggregating tweets — the 140-character micro-posts found on Twitter. Why do it, and why now - after all, Twitter has been around awhile? I think the answer is here: Rivera said he’s not sure if the move will boost traffic, but he said the goal of the shift is to improve the site, “which should expand our readership.” Au contraire, I suspect the issue Techmeme has been having is that people are linking direct from their Twitter aggregators to stories, rather than going to Techmeme first, a trend which could eventually make one's Twitter aggregator the "Go To" news site (and which is what Tweetmeme et al are trying to do.) If you have the real time search and aggregation already, adding Twitter is not hard to do* So are blogs therefore dead, as Business Insider argues - on Twitter? “Now it’s official. Blogs are dead.” No, we would argue, and that twt shows why - its a statement, without any reasoning or backup. I for one am not going to use a service that just points me to one liners like that. There has to be some beef somewhere, and blogs are the best way of delivering that. *A bit of an aside - we actually built a blog/news search system a few years ago (see here), and looked at turning it into a Twitter search (it's not that hard) but were darned if we could see a sustainable business model for just reading twts. Thursday, January 13. 2011Searching for the New Search
The meme of Google's sputtering search product has certainly taken off, and that of course brings the apologistas out of the woodwork - one of the most amusing is this one on MediaBeat, which somewhat circularly argues that:
I saw it coming first:
You are all wrong, Google is working on it - but they can't win
Umm..actually, most observers have been noticing this for some time, certainly since 2006 when we first wrote on New Search - the reason the meme has taken off like wildfire now is that it has got noticeably worse since 2009! Anyway, the argument is that Gooogle is now putting in Niche Search un-noticed by all us dumbos, so even though its "not a battle they could win", they have in fact won: But they have won anyway
So, all the current people who are seeing a problem are clearly wrong, its gone now - move on, nothing to see here. Unfortunately for this argument, SEO Watch did a survey at the same time and found that (surprise) there was a problem, Bing getting better results by 63 to 52 points. There is the start of a good debate for New Search aficionados on Stowe Boyd's post here: We will find everything through social relationships: what washing machine to buy, or the best Thai restaurant in Beacon NY, or the company that makes the horizontal corduroys. people that care about these issues, and to who we matter, will share meaning with us: they have beliefs that they can justify, also called knowledge.
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